FREE DELIVERY WHEN YOU SPEND OVER £20

COLLECT POINTS WITH EACH PURCHASE

ORDER HOTLINE: 0845 459 6140

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Delivery

Hello and welcome to the Shipping and Delivery Information page! Here you can get acquainted with useful information on terms and conditions of our goods delivery.

You can purchase your items online and ship them directly to your doorstep. Shipping is free on some orders. We use the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you'll see your item description, price and delivery timing. Where available, you can also choose a faster delivery method for each item on your order, for an additional fee. Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.

Cost

ServiceLocationsDelivery ScheduleCost per Shipment
Royal Mail 1st Class Service (Order value £20 or more) All of UK 3-5 days
Monday - Saturday
£0.00
Royal Mail 48 Hour Tracked Service All of UK 2 days
Monday - Saturday
£2.95
Royal Mail 48 Hour Tracked Service Northern Ireland, Eire, Scilly Isles 2 - 3 days
Delivery 7.30am - 5.30pm
Monday - Friday
£2.95
Royal Mail 24 Hour Tracked Service UK mainland only 1-3 days
Delivery 7.30am - 5.30pm
Monday - Friday
£6.95
UPS (Heavy or Bulky Items)
All of UK 2-3 days
Monday - Saturday
£2.95
Royal Mail International Tracked
Worldwide 5-7 days
Delivery 7.30am - 5.30pm
Monday - Friday
£6.95

Free Delivery

Free 3-5 days shipping is available on orders over £20. To get free shipping, you will need to place your order by 4pm, Monday to Friday. For instance, if you order your goods before 4:00 pm, Monday to Friday we will deliver them in 3-5 business days.

Refund Policy

You have the right to cancel your order at any time for any reason before delivery and within fourteen working days after the day of receiving your goods. Should you decide to request a refund please notify us immediately by emailing: help@bodyfit.co.uk. After fourteen working days the sale is considered closed and a refund will not be made. If you wish to cancel your order and return your goods for a full refund, firstly obtain a Returns Authorisation Number (RAN) from our customer service team and then return your items.

Returns must be sent to the following address:

Freepost RSXE-GYSG-JSKY
Intrinsic Nutrition Ltd
TONBRIDGE
TN12 0RH

We will fully refund the complete transaction amount paid to us within 30 working days to your credit or debit card / PayPal account.

We will not be able to issue a refund if:

  • You have not taken reasonable care to preserve the condition of the goods during the cancellation period and / or during their return.

The customer agrees that importing goods into their country/territory is at their own risk. No refunds will be given if goods are withheld by a legal authority upon importation. At this point goods will be classed as delivered. In short, the customer agrees that it is their own responsibility to check with the relevant authorities within their country/territory that it is permitted to import goods sold by Intrinsic Nutrition Ltd prior to purchasing.

Delivery Delays

Should there be a delay in the delivery of goods of 10 days after the goods are registered as despatched (i.e. Royal Mail Postal Delays) then the customer should contact Customer Services to inform them of the delay and Customer Services shall despatch another product to you via 'Royal Mail Recorded Signed For'. This wil require someone to be present to sign for the goods at the time of delivery OR take the 'Royal Mail Unable to Deliver Card' to their nearest depot to collect the goods in person.

International Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to International destinations. The customer agrees that it is their own responsibility to check with the relevant authorities within their country/territory prior to purchasing. The customer agrees that importing goods into their country/territory is at their own risk. Intrinsic Nutrition Ltd will not be held responsible for goods being withheld by a legal authority upon importation.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.