FREE DELIVERY WHEN YOU SPEND OVER £20

WORLDWIDE SHIPPING AVAILABLE

ORDER HOTLINE: 0845 459 6140

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FAQs

If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.

How can I change something in my order?

If you need to change something your order, please contact us immediately. We usually process orders within 2-4 hours, and once we have processed your order, we will be unable to make any changes.

How can I pay for my order?

We accept Visa and MasterCard credit and debit cards and PayPal for your convenience.

Can I track my order?

Yes, you can! After placing your order you will receive an order confirmation via email. Each order is dispatched within 24 working hours. Working hours are Monday to Friday until 4pm. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

Can I return an item?

Please visit our Shipping & Returns page for more information.

How long will my order take to be delivered?

Delivery times will depend on your location and the service level you have selected. Once payment is confirmed your order will be packaged. Delivery can be expected between 1and 10 business days depending on the shipping option chosen.

Do I need an account and what are the benefits?

It's not required to create an account. But, having an account provides easier checkout, the ability to create and send a wishlist, and allows you to collect and spend reward points.